Coordinates with Director of functions to interface with customer and take care of account administration concerns. 

Etech features career options for the people looking to produce and enhance existence techniques. Some of these include things like a chance to talk properly, Create have confidence in, and performance within a team ecosystem. 

verified working more info experience in direct generation and business development from the BPO, contact center, or IT services industries.

put together report on revenue pursuits - revenue Tracker Be open and attentive to regular coaching, acquire an active part in overall performance arranging and objective environment.

encounter working with distributed teams across distinctive areas and time zones in a culturally varied environment. 

Be open up and conscious of constant coaching, acquire an active function in performance organizing and aim location.

solutions incoming telephone phone calls, decides reason of callers, and forwards calls to acceptable personnel or department.

Etech’s international centers – Onshore, Nearshore, and Offshore, hold the capabilities to customise the solution that best healthy all of your current demands. With Etech’s world-wide outreach, Etech is always accessible to guidance your shoppers and supply dependable Excellent activities.

Etech has unfold to a few nations around the world, with 7 U.S areas, just one nearshore, and two offshore. With around one hundred sixty million voice interactions, 40 million chat & e mail interactions, and 54 million quality monitoring evaluations per year, Etech has the pliability and scalability to partner with organizations of all measurements. 

you can collaborate closely with cross-functional groups, leveraging info to generate knowledgeable conclusions that prioritize the customer working experience. What We Offer:

Collaborate with cross-useful teams to assemble demands and provide databases remedies that meet up with enterprise wants.

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to blame for developing long-lasting, temporary and interval level forecasts along with capacity plans for several Get hold of forms based upon consumer enter and historical knowledge working with spreadsheet templates, statistical modelling computer software together with other applications. 

Experience Doing work as Component of a collaborative group - we perform together to be sure consumers can easily use our products and services without any hassle and outstanding knowledge is presented for the duration of each and every conversation.